Privacy policy

Nova Hobby — novahobby.shop

Effective Date: July 23, 2026
Last Updated: July 23, 2026

Overview

At Nova Hobby, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have regarding your data.

By visiting novahobby.shop or making a purchase, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide to Us

When you place an order, create an account, or contact us, we may collect the following:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through Stripe — we do not store your card details)
  • Order history and communications with our support team

Information Collected Automatically

When you visit our website, certain data is collected automatically through cookies and tracking technologies, including:

  • IP address and general location
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent on site, and referring URLs
  • Click behavior and browsing patterns on our site

Information from Third Parties

We may receive limited information about you from third-party services such as payment processors (Stripe), shipping carriers, and advertising platforms (such as Google), solely to fulfill your order or improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders, including payment processing and shipping coordination.
  • To communicate with you about your order status, tracking updates, and support requests.
  • To send marketing communications, such as promotional emails and product updates — only if you have opted in. You may unsubscribe at any time.
  • To improve our website and services by analyzing how visitors interact with our store.
  • To comply with legal obligations, including fraud prevention, tax record-keeping, and regulatory requirements.
  • To serve relevant advertising, including through Google Ads, based on your browsing activity and interests.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and support our marketing efforts. For full details, please refer to our Cookie Policy available on our website.

You may control cookie preferences through your browser settings or by using our cookie consent tool. Disabling certain cookies may affect the functionality of our website.

4. How We Share Your Information

We do not sell your personal information. We may share your data only in the following circumstances:

  • Service Providers: We share necessary information with trusted third parties who help us operate our business, including Stripe (payment processing), shipping carriers (for order delivery), and email marketing platforms. These parties are contractually obligated to keep your information secure and confidential.
  • Advertising Partners: We may share anonymized or aggregate data with Google and other advertising platforms to deliver targeted ads. This data does not identify you personally.
  • Legal Compliance: We may disclose your information when required to do so by law, court order, or to protect the rights, property, or safety of Nova Hobby, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our website.

5. Payment Security

All payments are processed through Stripe, a PCI-DSS Level 1 certified payment processor. Nova Hobby does not store, access, or retain your full credit card, debit card, or bank account details at any point. Payment methods accepted include Credit Card, Debit Card, Apple Pay, Google Pay, and Link by Stripe.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining your order history, complying with legal obligations, resolving disputes, and enforcing our agreements. If you request deletion of your account or data, we will act on that request in accordance with applicable law.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access — Request a copy of the personal data we hold about you.
  • Right to Correction — Request that we correct inaccurate or incomplete information.
  • Right to Deletion — Request that we delete your personal data, subject to legal retention requirements.
  • Right to Opt-Out — Opt out of marketing emails at any time using the unsubscribe link in any email we send.
  • Right to Data Portability — Request your data in a structured, commonly used format.
  • California Residents (CCPA): You have the right to know what personal data is collected, to opt out of the sale of personal data (we do not sell data), and to non-discrimination for exercising your rights.
  • Your Privacy Choices: For more information on managing your data preferences, see our Your Privacy Choices page on our website.

To exercise any of these rights, please contact us at support@novahobby.shop.

8. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete that information.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external websites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Nova Hobby
📧 support@novahobby.shop
🌐 novahobby.shop
📍 23 Church Alley, Winchester, KY 40391